Support
Support services are always the highest priority in Advanced Software Engineering. We are very confident on the quality of our products and support services. You can download all our products for evaluation with no expiration dates, and we provide support services to both licensed and evaluation users (licensed users will be given first priority). So you can evaluate our products until you are completely satisfied.
ChartDirector Forum
The ChartDirector Forums
are forums hosted by Advanced Software Engineering for providing technical support, knowledge
base, FAQs, developer communities and announcements.
The forms are opened to public. If you need any technical support, please feel free to search the forums to check if there is already an answer to your question, or to post to the support forum for technical support. Our support staff receive automatic emails for all postings to the forums and will response promptly.
If you have designed some interest charts using ChartDirector, you are particularly invited to post your designs to the forums. An image or a link to your web site will be fine.
If you would like to receive updates regarding ChartDirector by email, please subscribe to the announcement forum.
Direct Support
To obtain support services directly from Advanced Software Engineering, please email to
support@advsofteng.net, and we will response
promptly. Please include the version, programming language and operating system and the
product that you are using in the email.